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Applying Collective Impact to Lead Successful Change

Posted by on Apr 8, 2014

Applying Collective Impact to Lead Successful Change

How would you solve this dilemma: rally and gel a diverse mix of new comers and company veterans, each with distinct needs they are trying address? Sandra introduces 5 key conditions for Collective Impact, where the individuals' needs and values shape a common agenda.

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What Real Change Leaders Know: There’s No “I” in TEAM, But There is a ME

Posted by on Apr 1, 2014

What Real Change Leaders Know: There’s No “I” in TEAM, But There is a ME

We all go to work to have some of our personal needs met. This holds true even in teamwork. How can we build a team of committed and passionate individuals whose personal needs coincide with the team's goals? Sandra shows you how the Gallup Engagement (12 questions) relates to your members' needs and values. Use them in your team conversations.

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The Name of the Game? Integration.

Posted by on Mar 15, 2013

Teamwork and integration is a necessity today to improve the customer experience. Just what do these organizational aspects entail? Here are 3 ways to coordinate your channels and touchpoints to improve these aspects.

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Trust Your Instinct…& the African Hornbill Bird & Dwarf Mongoose

Posted by on Oct 15, 2012

Trusting your instinct does not mean that data and research are not important; it means considering important factors that may not always be easily quantifiable. Check out William E. Boswell's principles for success through instinct.

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Crash. Burn. Turnaround: Seven Ways to Turn Failure Into Success

Posted by on Jul 31, 2012

What woud you do if you are leading an underperforming organizational change? You could wallow in self-pity or be willing to turn failure into accomplishment. Try these 7 steps to turn disappointment into success.

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Do What You Gotta Do: Thinking Beyond Change

Posted by on Jul 15, 2012

We do not want to deal with change. It represents tough challenges, adversity, controversy, stress and inconvenience. So what are the positive value of change in our lives? Read about how we can appreciate change beyond its current difficulties

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When Is the Last Time You Hung A Question Mark?

Posted by on May 31, 2012

It's not that the routine ways are wrong. Sometimes it never hurts to try a new point of view, especially if you feel stuck. But how do you consider new ways of thinking and doing? Find out how you and even your team can engage in exploring new options?

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Donald Says Location. Sandy Says Communication.

Posted by on May 15, 2012

Relationship boundaries shift during organizational change, and effective communications to customers and employees matters more than ever. So what are effective engagement tactics, to communicate with our customers? Read these 5 steps to help your stakeholders though change.

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A N.I.C.E. Solution to Challenging Times

Posted by on Apr 30, 2012

Organizational change presents an opportunity to focus on what you can impact and control what you cannot. Just what should we consider to make the most positive, possible difference? Check out N.I.C.E. (acronym), to help your team remain resilient during uncertain times.

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Give Me Back My Personal Space! Be Quiet to Silence the Bully

Posted by on Apr 15, 2012

Critics/ skeptics are quick to voice discomfort when their "turf" shifts during organizational change. What can you do when you are the recipient of their displeasure? Read these actions and handy conversational phrases to master the situation.

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