How would you solve this dilemma: rally and gel a diverse mix of new comers and company veterans, each with distinct needs they are trying address? Sandra introduces 5 key conditions for Collective Impact, where the individuals' needs and values shape a common agenda.
Read MoreWe all go to work to have some of our personal needs met. This holds true even in teamwork. How can we build a team of committed and passionate individuals whose personal needs coincide with the team's goals? Sandra shows you how the Gallup Engagement (12 questions) relates to your members' needs and values. Use them in your team conversations.
Read MoreTeamwork and integration is a necessity today to improve the customer experience. Just what do these organizational aspects entail? Here are 3 ways to coordinate your channels and touchpoints to improve these aspects.
Read MoreTrusting your instinct does not mean that data and research are not important; it means considering important factors that may not always be easily quantifiable. Check out William E. Boswell's principles for success through instinct.
Read MoreWhat woud you do if you are leading an underperforming organizational change? You could wallow in self-pity or be willing to turn failure into accomplishment. Try these 7 steps to turn disappointment into success.
Read MoreWe do not want to deal with change. It represents tough challenges, adversity, controversy, stress and inconvenience. So what are the positive value of change in our lives? Read about how we can appreciate change beyond its current difficulties
Read MoreIt's not that the routine ways are wrong. Sometimes it never hurts to try a new point of view, especially if you feel stuck. But how do you consider new ways of thinking and doing? Find out how you and even your team can engage in exploring new options?
Read MoreRelationship boundaries shift during organizational change, and effective communications to customers and employees matters more than ever. So what are effective engagement tactics, to communicate with our customers? Read these 5 steps to help your stakeholders though change.
Read MoreOrganizational change presents an opportunity to focus on what you can impact and control what you cannot. Just what should we consider to make the most positive, possible difference? Check out N.I.C.E. (acronym), to help your team remain resilient during uncertain times.
Read MoreCritics/ skeptics are quick to voice discomfort when their "turf" shifts during organizational change. What can you do when you are the recipient of their displeasure? Read these actions and handy conversational phrases to master the situation.
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