Tools & Techniques

Know Thy Partner: Three Client Types and How to Work With Them

Posted by on Jan 15, 2013

An interesting perspective to consider of the outset of each 'client' and / or organizational change.

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Self-Service Employee Engagement During Organizational Change

Posted by on Nov 15, 2012

You can be frustrated at some point going through the organizational change. Paradoxically, why not face the challenge head-on to win in the game of managing change? Shape and engage your involvement with the skills you want to show or develop with these 4 steps!

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Remembering Not to Oversharpen Your S.A.W.

Posted by on Sep 30, 2012

Our strengths could serve well at work. But an over-reliance may disadvantage us. Just how could our strengths be perceived differently by others? Read 3 instances where persistence on strengths could be weaknesses.

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Crash. Burn. Turnaround: Seven Ways to Turn Failure Into Success

Posted by on Jul 31, 2012

What woud you do if you are leading an underperforming organizational change? You could wallow in self-pity or be willing to turn failure into accomplishment. Try these 7 steps to turn disappointment into success.

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Pain & Suffering or Pain & Pleasure? You Pick.

Posted by on Jun 30, 2012

Organizational change is inevitable. But change can bring pain. How you choose to handle this pain is up to you. Here are 2 exercises to use change as an opportunity to sharpen your leadership skills.

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Facing a Naysayer, a Sally Stubborn? Then Isolate and / or Neutralize.

Posted by on Jun 15, 2012

Organizational change requires many people’s (every little precious) time and energy to work. So what do you do if you have a naysayer in your midst? Read 2 options, of neutralizing or isolating such a damper, as starting points to avert program derailment.

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When Is the Last Time You Hung A Question Mark?

Posted by on May 31, 2012

It's not that the routine ways are wrong. Sometimes it never hurts to try a new point of view, especially if you feel stuck. But how do you consider new ways of thinking and doing? Find out how you and even your team can engage in exploring new options?

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Donald Says Location. Sandy Says Communication.

Posted by on May 15, 2012

Relationship boundaries shift during organizational change, and effective communications to customers and employees matters more than ever. So what are effective engagement tactics, to communicate with our customers? Read these 5 steps to help your stakeholders though change.

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Give Me Back My Personal Space! Be Quiet to Silence the Bully

Posted by on Apr 15, 2012

Critics/ skeptics are quick to voice discomfort when their "turf" shifts during organizational change. What can you do when you are the recipient of their displeasure? Read these actions and handy conversational phrases to master the situation.

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The Importance of Being On Time…But According to Whom?

Posted by on Dec 15, 2011

Time perception plays a large role in the nonverbal communication process across cultures. Have you noticed how the use of time affect daily agendas, speed of speech, even how long people are willing to listen? These 3 pointers help you respond to the pace of transformation (e.g. mergers, team forming).

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