Tools & Techniques

Measure Twice. Ask a Few Questions. Measure Again. Cut Once.

Posted by on Nov 30, 2011

When was the last time you and your team rallied around a solution, invested time and effort to develop a solution, but did not solve the problem? Why? Question these 4 assumptions that may lock everyone in confirmation bias.

Read More

Can you last longer than 17 seconds? Bite your tongue!

Posted by on Oct 15, 2011

How do you resist the urge to speak? Read about the qualitative measures you can achieve by just practicing this tactic of being quiet for 17 seconds.

Read More

Courage, Cowboys, Chunking, Changing

Posted by on Sep 15, 2011

Organizational or personal change can be extremely daunting. What else can we do to face the challenge, rather than throw in the towel? Read about Chunking, a flexible learning style to apply to : your time, task or conversations. Model this behavior to encourage your team too.

Read More

Engage. Resonate. Apply. Change.

Posted by on Apr 30, 2011

I am always grateful to learn when my presentations resonate with the audience. I’m hopeful that what the audience also takes away is the respect I have for their time. If you or your leadership team wants to discuss how to effectively lead change or manage change, let me know. Helping folks become better change leaders is tons of fun. Here’s an abbreviated version of feedback I received from a presentation I gave last week to a group of highly talented CIOs – all wanting to bolster their change leadership skills: "Sandy, I would like to thank you very much for all your time and efforts to prepare for and present your views on...

Read More

The sound of silence can be deafening, can’t it?

Posted by on Mar 15, 2011

What techniques do you to get to the root of an issue, to lead organizational change? Read these steps to be comfortable with using silence!

Read More

Quality or Speed – which wins in creating sustainable organizational change?

Posted by on Jan 15, 2011

What is the most effective balance of quality and speed that you need to apply for your current organization change (or situation)? Consider these 4 factors.

Read More

How Have I Failed Thee? Let Me Count the Ways

Posted by on Dec 31, 2010

We should expect to encounter many failures along the way of transformative changes. How many ways can failure work for you? Read about introducing the concept of "failing is a good thing" into your meetings to lead your organization.

Read More

More Cattle and Less Hat: The Importance of Delivering on Your Commitments

Posted by on Sep 15, 2010

The first 90 days of any significant organization change are pivotal on many levels. How do you demonstrate a commitment to your business relationships? To deliver on your promises, here are 4 ideas to get started on being more action-oriented in your change efforts.

Read More


Posted by on Aug 31, 2010

How do you collaborate as a leader? Try tossing out a idea that has yet to be fully 'baked'. See what and how others will take that idea to a level and place you could not have dreamed.

Read More

Is it Possible to Teach Emotional Intelligence?

Posted by on Jun 30, 2010

Intangibles such as soft skills and emotional intelligence truly separate managers from effective leaders. How can you recognize and positively manage your emotions and those of others in groups. Read these 2 action steps to develop the soft skills via reflection exercises and modeling.

Read More