Quality or Speed – which wins in creating sustainable organizational change?

“People forget how fast you did a job, but they remember how well you did it.” Howard W. Newton

I think this is an interesting idea to think about when applied to organizational change, where speed does factor into the equation a bit.

You do need to establish a sense of urgency to create large and small wins and to gain momentum. According to John Kotter and his Eight Steps to Transforming Your Organization, “A higher rate of urgency does not imply ever present panic, anxiety, or fear. It means a state in which complacency is virtually absent.” Again, the balancing act between the art and science of change rings presents its interesting face!

APPLICATION: What is the most effective balance of quality and speed that you need to apply for your current organization change (or situation)? Factors to consider include:

  • The nature of the change
  • The timing of the change
  • The scope of the change
  • The expected impact of the change.

Good luck. Have fun. And, no matter what, the quality of your work will always be remembered, so deliver high quality!

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Sandra Schwan

Sandra Schwan

Managing Partner at Evolving Strategies LLC
Sandra is the Managing Partner of Evolving Strategies LLC, a consulting firm helping companies and people learn, adapt and perform. Sandra holds a Master of Science degree in Adult Learning and Strategic Organizational Change from Northwestern University’s School of Education and Social Policy, and a Bachelor of Arts degree in Journalism from the University of Arkansas. Previous employers include the Corporate Executive Board, Lante Corporation, Kensington International, and Accenture where Sandra was awarded mentor of the year.

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Sandra Schwan

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