“To Get What You Want Don’t Go With Your Gut.” Wait…What?!

“Where there is shouting, there is no true knowledge.”

Leonardo Da Vinci, Italian painter, sculptor, architect, and engineer whose genius epitomized the Renaissance humanist ideal, 1452 – 1519

When a person shouts at you, your gut reaction may be to yell right back. This is one situation when following your gut may not be such a good idea, and may result in a damaged relationship. Instead, try responding to the desired outcome.

NO: Event – Reaction – Outcome

YES: Event – Outcome – Reaction


When an unsettling event occurs:


  1. Pause.
  2. Ask yourself

: what is the outcome I want? Instead of reacting to the event, act in alignment with your desired outcome.

  • Consider the person who yelled at you: do you want an improved relationship with her, or do you want to make her feel as bad as you do?
  • (If it’s the latter, go ahead and yell back.) If it’s the former, empathize with his anger and respond to the underlying issue in a calm manner. Enjoy this great article by Peter Bregman.
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Sandra Schwan

Sandra Schwan

Managing Partner at Evolving Strategies LLC
Sandra is the Managing Partner of Evolving Strategies LLC, a consulting firm helping companies and people learn, adapt and perform. Sandra holds a Master of Science degree in Adult Learning and Strategic Organizational Change from Northwestern University’s School of Education and Social Policy, and a Bachelor of Arts degree in Journalism from the University of Arkansas. Previous employers include the Corporate Executive Board, Lante Corporation, Kensington International, and Accenture where Sandra was awarded mentor of the year.

Connect With Sandra:
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Sandra Schwan

1 Comment

  1. Hi Sandy,
    Love simple yet profound models like this one! Thanks for sharing.

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