Inspiration: Courageous, skillful leaders = progress

Posted by on Dec 15, 2006

Harry S. Truman: "Progress occurs when courageous, skillful leaders seize the opportunity to change things for the better."

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What’s Behind Your Successful Organizational Change Efforts: Your Customers’ Needs or Your Smarty Pants Insights?

Posted by on Jul 15, 2001

A system enhancement, regulatory requirement, M&A are often the obvious faces of organizational change. Yet the root cause of most successful organizational change is: Customer needs. Ask these 3 questions to ensure that your customers’ wants and needs are driving the root of your great ideas.

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